Frequently asked questions physiotherapy for expats

Yes physiotherapy is often (partly or fully) covered, depending on your insurance package.

• Physiotherapy is not included in the basic insurance for most adults
  
• Many expats have supplementary insurance that covers multiple sessions per year
• Chronic conditions may be covered from the basic insurance after a medical indication. If you’re unsure, we’re happy to check your coverage before or after your first visit.

No problem. You can pay privately.

• Clear, transparent pricing
  
• No hidden costs
  
• You’ll receive an invoice that you can submit to your international insurer (if applicable)

In most cases:

• Insurance patients → we invoice your insurer directly
• Private patients → payment after the session (PIN or online)

Usually no. Physiotherapy from supplementary insurance does not affect your excess. If physiotherapy is covered from basic insurance (chronic indication), excess may apply, we’ll explain this clearly if relevant.

No. In the Netherlands you have direct access to physiotherapy.

You can:

• Book an appointment yourself
  
• Start treatment immediately
  
• Skip the GP unless there are medical red flags
  

This is one of the biggest differences compared to many other countries.

Absolutely. Many of our patients are:

• Newly relocated
  
• Temporary residents
  
• International students or professionals
  

No BSN yet? No problem, we’ll help you get started.

We usually offer:

• Same-week appointments
  
• Flexible scheduling
  
• Easy online booking or WhatsApp contact

Your first session includes:

1. A detailed intake (your story, symptoms, goals)
   
2. Physical examination
   
3. Clear diagnosis
   
4. Personal treatment plan
   
5. Start of treatment (in most cases)
   

You’ll leave knowing what’s going on and what the plan is.

That depends on:

• Your complaint
  
• How long symptoms exist
  
• Your goals (pain relief vs. performance)
  

After the first session, we’ll give you an honest estimate no unnecessary treatments.

We commonly treat:

• Back & neck pain
  
• Shoulder, hip & knee problems
  
• Sports injuries
  
• Running-related injuries
  
• Desk-work related complaints
  
• Post-surgery rehabilitation
  

If we believe another healthcare professional is more suitable, we’ll tell you.

Yes exercises are usually a key part of treatment.

You’ll receive:

• Clear explanations
  
• Digital exercise programs
  
• Practical advice you can actually apply

Please bring:

• Your ID
  
• Insurance details (if applicable)
  
• Comfortable clothing
  
• Any relevant medical reports (if you have them)